As a longtime Unify partner, ASC Technologies AG is proud to sponsor this year’s Unify Partner Conference. For more than 50 years, we have offered state-of-the-art communications solutions, and we continue to innovate and refine our portfolio, devoting up to 20 percent of our revenues to research & development every year.

Our next-generation recording and workforce optimization solutions encompass communications recording, quality assurance, speech analytics, eLearning, workforce management and customer feedback. Our neo product line addresses any organization focused on improving agent performance, verifying transactions, avoiding liability and complying with regulatory guidelines, especially contact centers, financial institutions and public safety organizations.

With MiFID II scheduled for full enactment as of January 1, 2018, enterprises in Europe must preserve all consultations leading to a sale regardless of the channel – e-mail, chat, social media or video – or face heavy fines. Thanks to its decades of experience, ASC helps organizations comply with MiFID II in a time-tested and reliable manner, with redundant features and fail-safe architecture.

Our solutions have been certified for interoperability in Unify environments including products such as OpenScape Voice, OpenScape Contact Center, und OpenScape Xpert.

ASC’s entire portfolio is available either on-premise or via the Cloud to avoid obsolescence and let users purchase only the features they really need. It offers multi-tenant capability to facilitate use at multiple locations with strict separation of data for various groups. Our longevity and global service network ensure we stand fully behind our solutions with regional support available in a prompt and efficient manner.

For more details about ASC, including customization of our flexible and scalable solutions to meet your needs, contact our senior sales staff attending this conference, either Michael Krause or Frank Steffan, at marketing@asc.de, or visit our website here

 

Unify Partner : ASC